PILOT PRIVACY & DATA
Your information.
Your questions answered.
See where pilot information goes, why we use it, and how to contact us.
Where your information goes
The pilot application and waitlist use forms hosted on the Kurb website. Responses are forwarded to our private intake spreadsheet. We receive an email notification so we can review your request. The website itself does not keep a separate public-facing copy of the submission.
Why we use it
We review questionnaire responses to understand your habits, goals, device interest, and whether Kurb is a suitable fit. If you are approved, the information may be used to contact you, arrange device delivery, support setup, coordinate the pilot, and follow up for feedback.
A phone number is required for pilot applications so we can call to discuss fit and next steps. Your email is used to follow up about your application and participation.
- Review pilot fit and available device formats
- Contact applicants about the next step
- Provide setup and pilot support
- Understand what works and what needs improvement
Information from the pilot device
If you participate, app and device records may support your weekly review and help us evaluate the prototype. These can include opens, skipped access windows, emergency unlocks, time without a device unlock, and device-unlock streaks. An opening is an access event—not a measurement of puffs, doses, potency, or how much you consumed.
What not to send
Please provide only what is needed to discuss pilot fit. We do not need passwords, pairing codes, payment or financial details, or detailed medical records. Please do not include them in a questionnaire or email.
Your choices
You can contact us with questions or to request a correction or deletion of application or contact information. We will review the request and respond. We do not currently publish a fixed public retention period for pilot records.
If we later want to publish an identifiable testimonial or case study about your experience, that should be agreed separately with you.
QUESTIONS OR REQUESTS
Talk with us.
Questions about pilot information? Email us at benlou@kurbnow.com. This page describes the current pilot workflow and will be updated if the forms, storage, or participation process changes.
benlou@kurbnow.com See the pilot processTHE KURB PILOT
Ready to tell us about your routine?
Review the pilot process and decide whether Kurb feels like a useful fit for you.
