Kurb
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PILOT PRIVACY & DATA

Your information.
Your questions answered.

See where pilot information goes, why we use it, and how to contact us.

Where your information goes

The pilot application and waitlist use forms hosted on the Kurb website. Responses are forwarded to our private intake spreadsheet. We receive an email notification so we can review your request. The website itself does not keep a separate public-facing copy of the submission.

Why we use it

We review questionnaire responses to understand your habits, goals, device interest, and whether Kurb is a suitable fit. If you are approved, the information may be used to contact you, arrange device delivery, support setup, coordinate the pilot, and follow up for feedback.

A phone number is required for pilot applications so we can call to discuss fit and next steps. Your email is used to follow up about your application and participation.

  • Review pilot fit and available device formats
  • Contact applicants about the next step
  • Provide setup and pilot support
  • Understand what works and what needs improvement
Information from the pilot device

If you participate, app and device records may support your weekly review and help us evaluate the prototype. These can include opens, skipped access windows, emergency unlocks, time without a device unlock, and device-unlock streaks. An opening is an access event—not a measurement of puffs, doses, potency, or how much you consumed.

What not to send

Please provide only what is needed to discuss pilot fit. We do not need passwords, pairing codes, payment or financial details, or detailed medical records. Please do not include them in a questionnaire or email.

Your choices

You can contact us with questions or to request a correction or deletion of application or contact information. We will review the request and respond. We do not currently publish a fixed public retention period for pilot records.

If we later want to publish an identifiable testimonial or case study about your experience, that should be agreed separately with you.

QUESTIONS OR REQUESTS

Talk with us.

Questions about pilot information? Email us at benlou@kurbnow.com. This page describes the current pilot workflow and will be updated if the forms, storage, or participation process changes.

benlou@kurbnow.com See the pilot process

THE KURB PILOT

Ready to tell us about your routine?

Review the pilot process and decide whether Kurb feels like a useful fit for you.

Explore the pilot